This privacy notice explains how Focus Frame Photography handles personal data for website enquiries, event planning, and related service delivery. It is written to help you understand what we collect, why we use it, and how you can raise a verified privacy request.
You may ask to access, correct, or delete certain personal data, and you may object to or restrict some processing where the law allows. If a request would affect service delivery, legal compliance, or another legitimate operational need, we may need to retain or continue using limited information.
To protect privacy, we may ask for enough information to confirm your identity and understand the scope of the request. Once verified, we will assess the request and respond within a reasonable period, subject to any legal exceptions or recordkeeping duties that apply.
Retention depends on the type of record and the reason it was collected. Inquiry records, booking details, and delivery-related information are kept for the period needed to manage the service, respond to follow-up questions, meet accounting or legal obligations, and resolve disputes. When data is no longer needed, it is deleted or de-identified where appropriate.
If we make material changes, we will update this page and may use a reasonable notice method suited to the change. The updated version applies from the time it is posted unless a different effective date is stated.
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, preferred date, session details, and limited technical data such as server request metadata and browser or device information.
We receive personal data from contact form submissions, email, phone calls, planning calls, and other direct communications. We also generate or record limited technical information when you visit the site, including data needed for security, delivery, and basic site operation.
Confirmed cookie use is limited to essential site operation and privacy preferences. We do not confirm analytics cookies or marketing cookies as active on this site.
We use essential cookies to support site operation and privacy preference cookies to remember your selections. Where your browser allows it, you can block or delete cookies, but some site functions may not work as intended if essential cookies are disabled.
Data processing overview
We use personal data to respond to enquiries, review event details, prepare quotes, confirm booking and access arrangements, carry out photography services, curate and edit images, deliver private galleries, maintain website security, and keep records needed for administration and legal compliance.
We may share limited data with service providers that help us operate the website, manage communications, or support technical delivery. Any such recipient is expected to use the information only for the assigned purpose and to handle it with appropriate confidentiality safeguards.
We may disclose personal data when required by law, court order, regulatory request, or similar legal process. We may also share information where necessary to protect our rights, prevent fraud or misuse, or address a security issue affecting the site or our services.
Use the listed contact channels for access, correction, deletion, or other privacy-related requests.
